Terms and Conditions
These terms and conditions apply to the use of www.rzrfactory.com website. Ricardo Zamora Rojas (“RzR”, “we”, “I”, “us” or “our”) provide the services available on these websites. By using any part of this website, completing your customer registration details with us and/or placing an order, you agree to be bound by these terms and conditions.
You should note these terms and conditions can potentially change at any time, and it is up to you to check the terms and conditions regularly before ordering any products or other services in case there have been any changes.
If you have any queries relating to our terms and conditions, please contact us at rzamorarojas @ outlook.com before placing an order.
To be eligible to purchase goods or services on the website or lawfully enter into and form contacts on the website you must:
– Register to use the website.
– Be the holder of a valid debit/credit card or Paypal account.
– You agree not to impersonate any other person or entity or use a false name or a name that you are not authorised to use.
You warrant that the personal information which you are required to provide is true, accurate and current in all respects. If your personal information changes, then please notify us immediately by contacting us at rzamorarojas @ outlook.com.
Age limit for using this website
If you are under the age of eighteen years, you are not able to place an order. If you are under the age of eighteen, you may only use this website with the agreement of, and under the supervision of, a parent or guardian.
You agree that if you break these terms and conditions, or any liabilities incurred arising out of your use of this website, you will be responsible for the costs and expenses that we or our officers, directors, employees, agents and suppliers incur as a result of the breach, including reasonable legal fees (if applicable). You will remain liable if someone else uses your account and/or personal information unless you can prove that such use was fraudulent.
Your contact for purchases made through www.rzrfactory.com is with Ricardo Zamora Rojas, and you undertake that all goods ordered by you are for your own private and domestic use and are not for resale.
All prices indicated for products and services available via www.rzrfactory.com are excluded from VAT (taxes).
The Canary Islands are not part of Community territory for the purposes of VAT (Article 6 of VAT Directive).
The harmonised rules on VAT do not apply to the Canary Islands and the application of turnover taxes is a matter for the national or local authorities subject to respect for the general principles of the Treaty on the Functioning of the European Union and, notably, the absence of discrimination in the taxation of products.
VAT does not exist in the Canary Islands but there is a local consumer tax known as the IGIC (Impuesto General Indirecto de Canarias – Canaries General Indirect Tax) applied at several different rates. There is also another consumer tax known as the AIEM, which is discussed below.
This means that when you buy in our online shop (except if you are in the Canary Islands) we won’t charge you the VAT. Instead, the courier will charge you the VAT.
The total cost of your order is the price of the product and services ordered, the delivery charges as set out in the Delivery section of this website, plus the VAT that your courier may apply when delivering the goods.
If your item is within the 15 days of return guarantee – within 15 days of receipt and in perfect condition – you can return it to us for a replacement or a refund. Be aware that if the item is not faulty, the customer will assume the return postage cost.
Once you have received the item, you can return it using your national postal service – ensuring you use a trackable service – and we will refund the cost on receipt of the item.
Contact us before you return the item.
We will contact you on receipt of your item and will keep you up-to-date on the progress of your request.
We accept most major credit/debit cards. Namely Visa, MasterCard, American Express, Delta and Maestro. In addition, you can also pay by PayPal.
All credit and debit cards are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
You confirm that the credit or debit card or PayPal account that is being used is yours.
Payment card validation
One of the primary methods of payment card validation is by using the Card Validation Code (CVC) which is made up of the three last numbers of the code contained on the reverse of your credit or debit card. The Card Validation Code is an authentication scheme which gives you added security against the fraudulent use of the card.
We will deliver goods in accordance with the delivery option selected by you during the order process. The delivery period stated within which you receive your order is approximate. We try to maintain excellent stock levels, but demand can take us by surprise and products become unavailable. If this is the case, we will tell you as soon as possible and keep you updated as to your order status.
Products will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock. We will contact you to give you the option of receiving in instalments or waiting for the complete order.
If your delivery address is outside of the Canary Islands, you may have to pay import duties and taxes, which is levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note that customs policies vary from country to country. We recommend you contact your local customs office for further information.
Please note international shipments may, from time to time, be subject to cross-border inspections by customs authorities.
Go to Delivery and Return for further information.
The legal title to the goods and the risk in the goods will pass to you on the delivery of the goods.
To read more about these please click on the appropriate link above.
Our email policies
We will send you e-mail relating to your account which will include order confirmations, renewal/expiration notices, despatch updates and credit card problem notifications.
Suggestions, submissions, ideas, and testimonials.
Suggestions, submissions, ideas, and testimonials.
We welcome enquiries and feedback on the products and services you use or might like to purchase; however, while this is always appreciated we reserve the right to decline any unsolicited suggestions and ideas. Notwithstanding this policy, any suggestions, any ideas, any enquiries, any testimonials, feedbacks, or other information you provide us (collectively,’ Submissions’) will be treated as non-proprietary and non-confidential.
You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libellous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence or give rise to civil liability, or otherwise violate any law.
In addition to all remedies that we may have at law or in equity, if we reasonably determine you have violated or likely to violate the foregoing prohibitions, we may take any action we reasonably deem necessary to cure or prevent the violation, including the immediate removal from the website of the related materials.
Third party information
We cannot be held responsible for material held on third-party websites or any other written material. The only prices that apply for RzR products are those stated in our material. We cannot vouch for the reliability of the prices stated on shopping directories or, otherwise, through any other third party material.
Intellectual property rights and trademarks
“RzR” is a registered trademark of the Ricardo Zamora Rojas.
Certain other trademarks, trade names, services marks and logos used or displayed on this website are registered or unregistered trademarks, trade names and service marks of Ricardo Zamora Rojas. Other trademarks, trade names and service marks used and displayed on this website are the registered trademarks, trade names and services marks of their respective owners. Nothing contained on this website grants or should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any trademarks, trade names, services marks or logos displayed on this website without our written permission or the written permission of such third party owner.
All rights including without limitation copyright, designs, pictures, logos, photography, text and trademark rights, in the content of the www.rzrfactory.com web pages are owned and controlled by Ricardo Zamora Rojas.
In accessing the www.rzrfactory.com web page, you agree that you may only download the content for your own individual and non-commercial use.
You are not permitted to copy, broadcast, store (in any medium), transmit, show or play in public, adapt or change in any way the content of www.rzrfactory.com web page for any purpose whatsoever without the prior written approval of Ricardo Zamora Rojas
We do not accept any liability (except as shown below) for any errors and/or omissions contained in our website and reserve the right to change information, prices, specifications of listed goods, products and services at any time, without notice.
If an error is discovered in the price of goods or services that you have ordered, we will inform you as soon as possible. We will be under no obligation to fulfil an order for a product or service that was advertised at the incorrect price. In the event that you order an item and the price published on the website is incorrect for any reason, we will e-mail you to inform you that we have not accepted the order and that your order has been cancelled. You may re-order it if you wish. In the unlikely event that you have paid for the goods or services, in the circumstances described in this clause, we will refund you as soon as practicable. Should you choose to re-order at the correct price, a separate transaction will be posted to your credit card.
In the unlikely event that you receive goods or services which are different to what you ordered or which are damaged or defective, or are a different quantity to that stated when you placed your order, we shall make good any shortage or non-delivery (subject to availability), repair or replace any damaged or defective goods, or refund to you the amount you paid for the goods in question. This must be notified to us within 30 days either in writing or by e-mail to the addresses provided in the relevant procedures or guarantees. Please refer to the Delivery and Returns sections of our website.
We have taken every measure to provide accurate product images for each product for sale on the site. However, due to a number of different factors such as Internet browsers, monitor colour contrasts etc, we cannot be held responsible or liable for any differences in the colour of the image or the actual product.
The products sold on www.rzrfactory.com are provided for domestic and consumer use. We do not accept any liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss or damage to property and/or loss from any claims of third parties arising out of the use of the site or for any products or services purchased from www.rzrfactory.com.
We have taken every measure to prevent internet fraud and ensure that any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers.
We have no liability to you for any delay in the delivery of products or services ordered by you or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to war, flood, fire, labour, disputes, strikes, lockouts, riots, civil commotion, malicious damage, explosion, governmental actions and other similar events.
We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free from viruses or bugs or represents the full functionality, accuracy, reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website.
We will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the conditions for:
– Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings).
– Any loss of goodwill or reputation.
– Any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the terms and conditions.
Limitations of liability
Our total liability for any claim howsoever arising shall not exceed the purchase price for the goods supplied by us to the customer, together with any postage costs incurred. We shall not be liable for any injury (other than death or personal injury) damage or loss, including consequential customer loss whether this arises from a breach of the duty of contract or in any other way. Ricardo Zamora Rojas cannot accept any liability for a failure to comply with a specific instruction contained in the catalogue or this website. Customer’s statutory rights are not affected by this statement.
Nothing in these terms and conditions will exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
We assume no responsibility, and shall not be liable for, any damage to, or viruses that may infect your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any of the materials, from this website. In no event will we, our respective officers, directors, employees, shareholders, affiliates, agents, successors, assigns nor any party involved in the creation, production or transmission of this website be liable to any party for any indirect, special, punitive, incidental or consequential damages (including without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of the use of this website, any websites linked to this website, or the materials, information or services contained at the website, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages, The foregoing limitations of liability do not apply to the extent prohibited by law.
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or the other of those provisions is held to be inapplicable or unenforceable in any circumstances.
These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties.